It’s truly remarkable that so many professions have swallowed the narrow logic of economists and accountants hook, line and sinker.
The ‘measurement mindset’ has hijacked our culture in every direction with a toolkit that has limited application and often questionable outcomes. And yet its thinking is applied with impunity, despite the fact that time and again its seductive promise of prediction and certainty proves to be empty or, at best, partial.
Instead of exposing the emperor’s nakedness, we collude, wanting the world to be measureable, manageable and predictable… and it just isn’t.
The line-up at the HR Ireland Exhibition in the RDS in Dublin this week is brimful with products and services to appease the ‘measurement mind’ that controls the corporate cheque book – payroll software, integrated human resource solutions, psychometric instruments, competency models, performance management systems, and programmes to address “a wide range of business challenges and problems”.
But nothing here to challenge head-on the ‘measurement mindset’ that causes most of the problems Human Resource (HR), Organisational Development (OD) and Communication professionals have to deal with. Instead, lots on offer that frames the work of those of us engaged in the human and cultural dimension of organisational life in decidely ‘measurement mindset’ terms.