What we do

Culture is not a ‘thing’. It’s a process. The full payoff for how we work together.

Do hierarchy and you get bureaucracy. Systemic inertia. Stuckness.

Do participation and you get agency. Systemic potential. Movement.

So, what do we do?

We apply the principles of living systems to the work of organisational development, culture and change.


Because that’s what organisations are.

Living systems.

We design, host and curate conversational environments that help people think, talk, work, learn and make real progress together in structured, creative ways.

We turn systems ‘thinking’ into systems practice and take words like ‘collaborative leadership’ and ‘whole-system change’ off the page and bring them alive in the room.

Our focus is the system. How people work together and how they do the work together.

Our approach is a combination of relational and participative, emergent and organic, strategic and productive.

We invite people to bring all of themselves to the task – their experience and ideas, values and passions, knowhow and questions, strengths and vulnerabilities – and to make a meaningful contribution to the issues they care about..

We’ve designed and facilitated processes for many different purposes, with organisations of all kinds, at every level of scale – from strategic planning with leadership teams to small groups of fifteen or fifty, to large scale whole-system work involving hundreds of people in a single room and more than a thousand people across several continents.

Working the way life works, we’ve helped our clients:

Engage more people, more authentically

Have more open, honest conversations

Strengthen relationships and deepen trust

Have conversations that don't normally happen

Appreciate differences and find common ground

Access the intelligence in the system

Build new alliances across boundaries

Integrate initiatives and people

See the bigger picture

Find a new purpose and a new path forward

Generate workable ideas

Make smarter decisions

Share knowhow and resources

Develop living strategies (not dead reports)

Increase participation and responsibility

Create a culture of learning and renewal


What People Say

Confidence & Pride

“Being involved [in the organising group] was great; I loved it. I loved the systematic way we worked and I always trusted that what we would do and produce would be really good and worthwhile. So I had confidence and pride in being involved. I felt I could stand over anything we did. I really felt I was contributing to the quality and the future of our lives…”

The Bigger Picture

“In my mind I see [the organisation] as a type of jigsaw puzzle where each part is vital to complete the picture. I was awakened to the need for consultation at every level and that despite what leadership said constantly – that they had the bigger picture – this is not possible unless they know what the ‘shape’ of each part looks like…”

Change of Mindset

“Gradually we began to believe that change really does begin with ME… that each person has to choose to participate (or not…) And has a responsibility for their own growth and change. This calls for a huge change of mindset and a change in how we all relate – we all need to trust each other more and more…”

Very Engaging

“All our team found the process very engaging. It has definitely set the scene for a productive coming together of our services, which continues… It also offers a new way of working and we are trying to model this in bringing together many different stakeholders to find a better solution…”

Want to do things differently? Let’s talk. 


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What worked in the physical world can work online too. Sometimes, even better!


And what really matters hasn’t changed.


If you need a process to help people think, talk and work better together online...

Moving your meetings online?

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